Effective Date: 30 May 2025
Last Updated: 26 June 2025

RLabs South Africa (“RLabs”, “we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website: https://southafrica.rlabs.org (the “Site”). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Who We Are

RLabs South Africa is a non-profit organisation focused on empowering communities through innovation, technology, and education. We are part of the RLabs Global network. For the purpose of data protection laws, RLabs South Africa is the responsible party (or “data controller”).

2. Information We Collect

We collect and process the following types of personal information:

2.1. Information You Provide Directly:

• Full name
• Email address
• Contact number
• Physical address
• Date of birth
• Demographic information
• Education and employment history (for training/programme applications)
• Any other information voluntarily provided via forms, emails, or feedback
  
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2.2. Information Collected Automatically:

• IP address
• Browser type and version
• Operating system
• Referring site
• Pages visited and time spent

3. How We Use Your Information

We use your personal information to:

• Provide and manage programmes and services
• Process applications for training, opportunities, and events
• Communicate with you regarding your engagement with RLabs
• Send updates, newsletters, and promotional content (where consent is given)
• Improve our website and services
• Comply with legal and regulatory obligations

4. Legal Grounds for Processing

We rely on the following lawful bases to process your data:

• Consent: Where you have given us clear permission.
• Contractual Necessity: To perform or enter into a contract with you.
• Legal Obligation: To comply with applicable laws and regulations.
• Legitimate Interests: To further our mission and maintain effective operations, provided your rights do not override those interests.

5. Sharing of Personal Information

We may share your data with:

• RLabs Global and affiliated RLabs country offices
• Service providers or partners involved in delivering our services (under strict confidentiality)
• Government and regulatory authorities when required by law
• Third parties in the event of a merger, acquisition, or restructuring

We do not sell your personal information to third parties.

6. Data Storage and Security

We store your data on secure servers and take appropriate technical and organisational measures to protect your personal information against loss, misuse, or unauthorised access.

Where data is transferred outside of South Africa, we ensure adequate safeguards are in place, such as standard contractual clauses or reliance on countries with adequate data protection laws.

7. Your Rights

Under POPIA (and GDPR where applicable), you have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your personal data
• Object to or restrict processing of your information
• Withdraw consent at any time (where processing is based on consent)
• Lodge a complaint with the Information Regulator

To exercise any of these rights, please contact us at: [Insert Contact Email].

8. Cookies and Tracking

We use cookies and similar technologies to improve user experience, understand user behavior, and provide relevant content. You can manage cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

10. Children’s Privacy

We do not knowingly collect or process data from children under the age of 18 without parental or guardian consent. If we learn that we have inadvertently done so, we will delete that information promptly.

11. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we process your data, please contact:

RLabs South Africa
Address: 55 Boschendal Road, Westridge Mitchells Plain, 7785
Email: info@rlabs.org
Tel: +27 71 221 5580
Website: https://southafrica.rlabs.org